Privacy Policy
This Privacy Policy (the ‘’Privacy Policy’’) describes the policies and procedures of Wonderhome LLC (“we,” “us,” or “our”) regarding the collection, use, and disclosure of your information when you use our Service. It also informs you about your privacy rights and how the law protects you.
1. Interpretation and Definitions
- Interpretation: The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
- Definitions: For this Privacy Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Wonderhome LLC , www.cuddliez.com.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website.
Website refers to Wonderhome LLC , accessible from www.cuddliez.com.
2. Collecting and Using Your Personal Data
We collect several different types of information for various purposes to provide and improve our Service.
We collect personal information from you when you voluntarily submit that information to us. This includes various instances such as when you create an account on the Site, sign up for our newsletter, place an order on the Site, participate in our rewards program, communicate with our customer service team online, participate in a promotion such as a contest, post a tagged photo or other content on a third-party social network in response to our requests, or post a product review, question, answer, or other information on the Site. Additionally, if you make a purchase, we work with a third-party payment processor to collect and process your payment information.
The personal information we collect may include the following: name, email address, shipping/billing address, phone number, and payment information such as credit card information. Collecting this information allows us to efficiently complete your order, notify you of your order status, and provide personalized interactions. We may also ask you to provide other information, such as demographic information (gender, age) or information about your product preferences and interests. If you register on this Site, enter a promotion, opt-in to receive emails, newsletters, or other offers or communications, we collect and store the information provided. You have the option to choose not to provide certain information, but please note that this might prevent you from taking advantage of some of our features, including customization and communication.
Additionally, when you browse our Site, we automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
3. Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service.
4. Email Marketing
We may use Mailchimp, a third-party service provider, for email marketing purposes. By providing your email address, you consent to receiving marketing communications from us via Mailchimp. You may opt out of these communications at any time by following the unsubscribe link provided in the emails or by contacting us directly.
Mailchimp’s use of your personal information is governed by their Privacy Policy. We encourage you to review Mailchimp’s Privacy Policy for more information on how they handle your data:
Please note that while we utilize Mailchimp for email marketing, your interactions with Mailchimp are subject to their terms and conditions, including their privacy practices.
5. Use of Your Personal Data
We may use Personal Data for the following purposes:
- To provide and maintain our Service.
- To notify you about changes to our Service.
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our Service.
- To monitor the usage of our Service.
- To detect, prevent, and address technical issues.
6. Retention of Your Personal Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.
7. Transfer Your Personal Data
Your information, including Personal Data, may be transferred to — and maintained on — computers outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
8. Disclosure of Your Personal Data
We may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of the Company.
- Prevent or investigate possible wrongdoing in connection with the Service.
- Protect the personal safety of Users of the Service or the public.
- Protect against legal liability.
9. Detailed Information on the Processing of Your Personal Data
- The Personal Data processed for each purpose is outlined in the specific sections of this document.
10. Payments
We may offer products and/or services for purchase within the Service. In such cases, we may use third-party payment processing services (e.g., payment processors).
We do not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS (Payment Card Industry Data Security Standard), as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of payment information.
- PayPal
Their Privacy Policy can be viewed at: PayPal Privacy Policy
Please note that by using PayPal for payments, you are subject to PayPal’s terms and conditions, including their privacy practices. We encourage you to review PayPal’s Privacy Policy before making any payments.
Add other payment methods (eg: Stripe…)
11.Usage, Performance, and Miscellaneous
- We may collect usage and performance data to improve our Service and enhance user experience.
- Miscellaneous data may include information that does not directly identify you but is useful for analytics and improvement purposes.
12. GDPR Privacy
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information is to do so with your consent; where we need the personal information for the performance of a contract or requested service, including to provide you with our services; or where the collection and use is in our or another’s legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.
- Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- Exercising Your GDPR Data Protection Rights
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
13. Privacy Rights
This section applies to residents of the United States, in compliance with relevant privacy laws.
- Sources of Personal Information
We collect personal information directly from you when you provide it to us through our website or other means of communication. We may also collect personal information from third-party sources, such as service providers and business partners.
- Use of Personal Information for Business Purposes or Commercial Purposes
We may use your personal information for our business purposes, such as providing services, customer support, marketing, analytics, and improving our products and services.
- Disclosure of Personal Information for Business Purposes or Commercial Purposes
We may disclose your personal information to third parties for our business purposes or commercial purposes, including service providers, affiliates, and partners.
- Sale of Personal Information
We do not sell your personal information.
- Share of Personal Information
We may share your personal information with third parties for the purposes described in this Privacy Policy.
- Sale of Personal Information of Minors Under 16 Years of Age
We do not sell the personal information of minors under 16 years of age without affirmative authorization.
- Your Rights Under Applicable Privacy Laws
If you have questions or wish to exercise your rights under applicable privacy laws, please contact us.
14. Mobile Devices
When you use our Service via a mobile device, we may collect information such as your device type, operating system, and mobile network information for the purposes outlined in this Privacy Policy.
15. Children’s Privacy
Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take steps to remove such information from our servers.
16. Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
By using our Service, you consent to the collection and use of your Personal Data as described in this Privacy Policy.